Perspectives

"Kayak Consulting facilitated the cbm Canada five year strategic plan - a process that included multiple surveys and meetings with various stakeholders. To me the mark of excellent facilitation is the ability to enhance discussion, gather and synthesize data and opinions, and arrive at a cohesive and concise strategy document that all our stakeholders can own. The added bonus is the manner in which Kayak was able to accomplish this while staying out of the spotlight. Kayak was always able to move the process forward while ensuring it was all about us and our ideas. This ability to be active and affective from the back and not the front was a key ingredient to the success of their work. I not only highly recommend Kayak Consulting to others, but would unequivocally state that they will be our first choice for facilitation of any meeting or process in the future."

Ed Epp, Executive Director, cbm Canada

"Kayak Consulting provided us with valuable facilitation and user needs identification skills that we otherwise do not have in house."

Chris Wilkinson, WRIP Coordinator, Conservation Ontario

"TCC is a rural telecommunications co-operative based in Southwestern Ontario. Telecommunications is a fast paced environment where you have to continuously balance constant reinvestment in network infrastructure, services offered and quality customer service. We also have the additional level of complication in being a member driven co-op and the challenge of offering ubiquitous service throughout our serving territory. Kayak Consulting assisted TCC in recognizing its core values and setting achievable goals. For TCC, strategic planning has become the foundation for all decisions made by staff and the board of directors in the operation of the company. Some may view strategic planning as an expense but we view it as an indispensable investment in the future of our company. We look forward to working with Kayak for many years to come as our business prospers."

Rob Van Aaken, General Manager, TCC